Support & Feedback

Something not working, or an idea for how the instrument could be better? Here is how to reach us.

Report a bug or request a feature

Use our report form. No account, no sign-in — it comes straight to us by email.

Report a problem →

Reporting a bug? In the plugin, open Settings → About and click Copy diagnostics, then paste that block into the form — it fills in your version, operating system, host, and audio settings for us automatically.

Browse or vote on what is already reported

Confirmed bugs and accepted requests live on our public tracker, so you can see what is known and what is planned:

• Browse already-reported issues — no account needed to read.
• If you do have a GitHub account, giving an existing request a 👍 rather than opening a duplicate is genuinely useful. Those reactions are how we gauge demand and decide what to build next. You can also open a report there directly if you prefer.

Prefer email?

Email us at support@daihamu.com and we will pick it up. The report form above reaches the same inbox with the details already sorted, but plain email works fine.

Purchases, refunds, and licence keys

Questions about an order — payment, refunds, or your licence key — are handled by the store you bought from. Check your purchase receipt or the storefront for its support contact.

Reporting a security issue

Please do not report security vulnerabilities through the report form or the public tracker. Follow our security policy to report privately instead.

What to expect

Aeolian Wind Drone is made by a small studio. Reports are triaged automatically on a regular cadence and filed on the public tracker without a person reading them first — so please write yours as though it will be public, because it will be. Your email address is never published. We would rather set an honest expectation than promise a response time we cannot keep. When a fix ships, we note the version on the issue and in the release notes.